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IT Technical Support Officer Full-time Lowongan

5 bulan yang lalu Komputer & IT Tangerang 398 view
Detail Lowongan

Requirements:

  • Fluent in English both Oral and Written Communication Skill
  • Computer literate
  • Good personality & appearance
  • Self-discipline and highly motivated.
  • Able to work with Team and Energetic
  • Having good experience and understanding how information systems are used as applying technical knowledge related to computer hardware or software.
  • Likely having 1 year experience

Responsibilities will include:

  • Installing and configuring computer hardware operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults;
  • Providing support, including procedural documentation and relevant reports;
  • Following diagrams and written instructions to repair a fault or set up a system;
  • Supporting the roll-out of new applications;
  • Setting up new users' accounts and profiles and dealing with password issues;
  • Responding within agreed time limits to call-outs;
  • Working continuously on a task until completion (or referral to third parties, if appropriate);
  • Prioritizing and managing many open cases at one time;
  • Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
  • Testing and evaluating new technology;
  • Conducting electrical safety checks on computer equipment
Deskripsi Perusahaan
PT. Kwadran Lima is an IT Consultant Company that focus on Implementing Microsoft Enterprise technology solution. Providing high level expertice in microsoft Technology and overring innovative Enterprise solution for the world’s leading company